Safeguarding Policy

Surrey Hills and Rivers Limited (“the Company”) is committed to building a ‘culture of safety’ in which the children in our care are protected from abuse, harm and radicalisation.

The Company will respond promptly and appropriately to all incidents or concerns regarding the safety of a child that may occur. The Company’s child protection procedures comply with all relevant legislation and with guidance issued by Surrey Safeguarding Children Partnership.

There is a Child Protection Officer (CPO) available at all times while the Company is in session. The CPO coordinates child protection issues and liaises with external agencies (eg Social Care and Ofsted).

The Company’s designated CPO is Ben Webb.

All unsupervised staff are subject to a current and valid Disclosure and Barring Service (“DBS”) check where appropriate before commencing work with Surrey Hills and Rivers Limited.

Child abuse and neglect

Child abuse is any form of physical, emotional or sexual mistreatment or lack of care that leads to injury or harm. An individual may abuse or neglect a child directly, or by failing to protect them from harm. Some forms of child abuse and neglect are listed below.

  • Emotional abuse is the persistent emotional maltreatment of a child so as to cause severe and persistent adverse effects on the child’s emotional development. It may involve making the child feel that they are worthless, unloved, or inadequate. Some level of emotional abuse is involved in all types of maltreatment of a child, though it may occur alone.
  • Physical abuse can involve hitting, shaking, throwing, poisoning, burning, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may be also caused when a parent or carer feigns the symptoms of, or deliberately causes, ill health to a child.
  • Sexual abuse involves forcing or enticing a child to take part in sexual activities, whether or not the child is aware of what is happening. This can involve physical contact, or non-contact activities such as showing children sexual activities or encouraging them to behave in sexually inappropriate ways.
  • Neglect is the persistent failure to meet a child’s basic physical and emotional needs. It can involve a failure to provide adequate food, clothing and shelter, to protect a child from physical and emotional harm, to ensure adequate supervision or to allow access to medical treatment.

Signs of child abuse and neglect

Signs of possible abuse and neglect may include:

  • Significant changes in a child’s behaviour
  • Deterioration in a child’s general well-being
  • Unexplained bruising or marks
  • Comments made by a child which give cause for concern
  • Reasons to suspect neglect or abuse outside the setting, eg in the child’s home, or that a girl may have been subjected to (or is at risk of) female genital mutilation, or that the child may have witnessed domestic abuse
  • Inappropriate behaviour displayed by a member of staff, or any other person. For example, inappropriate sexual comments, excessive one-to-one attention beyond the requirements of their role, or inappropriate sharing of images.

If abuse is suspected or disclosed

When a child makes a disclosure to a member of staff, that member of staff will:

  • Reassure the child that they were not to blame and were right to speak out
  • Listen to the child but not question them
  • Give reassurance that the staff member will take action
  • Record the incident as soon as possible

If a member of staff witnesses or suspects abuse, they will record the matter straightaway. If a third party expresses concern that a child is being abused, we will encourage them to contact Social Care directly. If they will not do so, we will explain that the Company is obliged to and the incident will be logged accordingly.

Peer-on-peer abuse

Children are vulnerable to abuse by their peers. Peer-on-peer abuse is taken seriously by staff and will be subject to the same child protection procedures as other forms of abuse. Staff are aware of the potential uses of information technology for bullying and abusive behaviour between young people.

Staff will not dismiss abusive behaviour as normal between young people. The presence of one or more of the following in relationships between children should always trigger concern about the possibility of peer-on-peer abuse:

  • Sexual activity (in primary school-aged children) of any kind, including sexting
  • One of the children is significantly more dominant than the other (eg much older)
  • One of the children is significantly more vulnerable than the other (eg in terms of disability, confidence, physical strength)
  • There has been some use of threats, bribes or coercion to ensure compliance or secrecy.

If peer-on-peer abuse is suspected or disclosed

We will follow the same procedures as set out above for responding to child abuse.

Extremism and radicalisation

All childcare settings have a legal duty to protect children from the risk of radicalisation and being drawn into extremism. There are many reasons why a child might be vulnerable to radicalisation, e.g:

  • Feeling alienated or alone
  • Seeking a sense of identity or individuality
  • Suffering from mental health issues such as depression
  • Desire for adventure or wanting to be part of a larger cause
  • Associating with others who hold extremist beliefs

Signs of radicalisation

Signs that a child might be at risk of radicalisation include:

  • Changes in behaviour, for example becoming withdrawn or aggressive
  • Claiming that terrorist attacks and violence are justified
  • Viewing violent extremist material online
  • Possessing or sharing violent extremist material

If a member of staff suspects that a child is at risk of becoming radicalised, they will record any relevant information or observations, and refer the matter to the CPO.

Logging a concern

All information about the suspected abuse or disclosure, or concern about radicalisation, will be recorded as soon as possible after the event. The record should include:

  • Date of the disclosure, or the incident, or the observation causing concern
  • Date and time at which the record was made
  • Name and date of birth of the child involved
  • A factual report of what happened. If recording a disclosure, you must use the child’s own words
  • Name, signature and job title of the person making the record.

The record will be given to the Company’s CPO who will decide on the appropriate course of action.

For concerns about child abuse, the CPO will contact Social Care. The CPO will follow up all referrals to Social Care in writing within 48 hours. If a member of staff thinks that the incident has not been dealt with properly, they may contact Social Care directly.

For minor concerns regarding radicalisation, the CPO will contact Surrey Safeguarding Children Partnership and/or the Surrey Police Prevent Team. For more serious concerns the CPO will contact the Police on the non-emergency number (101), or the anti-terrorist hotline on 0800 789 321. For urgent concerns the CPO will contact the Police using 999.

Allegations against staff

If anyone makes an allegation of child abuse against a member of staff:

  • The allegation will be recorded. Any witnesses to the incident should sign and date the entry to confirm it.
  • The allegation must be reported to the Local Authority Designated Officer (LADO) and to Ofsted. The LADO will advise if other agencies (eg police) should be informed, and the Company will act upon their advice. Any telephone reports to the LADO will be followed up in writing within 48 hours.
  • Following advice from the LADO, it may be necessary to suspend the member of staff pending full investigation of the allegation.
  • If appropriate, the Company will make a referral to the Disclosure and Barring Service.
  • Promoting awareness among staff

The Company promotes awareness of child abuse and the risk of radicalisation through its staff training. The Company ensures that:

  • The designated CPO has relevant experience and receives appropriate training in safeguarding and the Prevent Duty, and is aware of the Channel Programme and how to access it
  • Designated person training is refreshed every three years
  • Safe recruitment practices are followed for all new staff
  • All staff have a copy of this safeguarding policy, understand its contents and are vigilant to signs of abuse, neglect or radicalisation
  • All staff are aware of their statutory duties with regard to the disclosure or discovery of child abuse, and concerns about radicalisation
  • All staff receive basic safeguarding training, and safeguarding is a permanent agenda item at all staff meetings
  • All staff receive basic training in the Prevent Duty
  • The Company’s procedures are in line with the guidance in ‘Working Together to Safeguard Children (2018)’ and staff are familiar with ‘What To Do If You’re Worried A Child Is Being Abused (2015)’.

Use of mobile phones and cameras

Photographs will only be taken of children with their parents’ permission. Only the Company camera will be used to take photographs of children at the Company, except with the express permission of the manager. Neither staff nor children nor visitors may use their mobile phones to take photographs whilst on a visit or stay with the Company.

Contact numbers

Social Care: Surrey Children’s Single Point of Access (C-SPA): 0300 470 9100 – Monday to Friday from 9am to 5pm

Social Care out of hours contact: 01483 517898 to speak to the emergency duty team

LADO (Local Authority Designated Officer): Duty LADO: 0300 200 1006 (option 4 – safeguarding children unit, then select option 3, LADO)

Surrey Safeguarding Children Partnership: SSCP Team, Quadrant Court, 35 Guildford Rd, Woking, Surrey, GU22 7QQ. Local Authority Prevent Co-ordinator: 07795 043842 or 01865 555618

Police: 101 (non-emergency) or 999 (emergency)

Anti-terrorist hotline: 0800 789 321

NSPCC: 0808 800 5000

Ofsted: 0300 123 1231

This policy was adopted by: Surrey Hills and Rivers Limited Date: 6 September 2023

To be reviewed: 6 September 2024

Signed: Ben Webb

Scroll to Top